FESTIVAL SUPPORT CENTER

Tickets and Orders

 

​-How do I buy tickets?


-Are single-day tickets available?

  • Weekend and single-day tickets are currently available.

-I changed my mind and can no longer attend the festival – what do I do?

  • There are NO refunds on tickets. Ask a friend if they would like to buy the tickets from you!

-May I bring a child to the festival? If so, how much are tickets?

  • Children under three sitting on a parent’s lap or in the infield are free. All other children are welcome and require a ticket.​

-Will I receive a wristband? And when?

  • You will receive an electronic ticket that admits you to the ballpark upon your initial visit. This will include your seat assignment, if applicable. After entering for the first time, you will receive a wristband that allows you to re-enter at any time Friday and on Saturday.

-What type of tickets are available?

  • Please click HERE for the ticket section.

-What types of seats are available?

  • The infield allows the closest stage access and is a standing area only. Blankets and folding chairs are NOT permitted.

  • The seating bowl has fixed seats and allows you to sit if you choose.

 

-I’ve purchased tickets and need to access my account – how do I do that?

  • Click HERE to reach the ticket system account login page.

Health, Security, and Safety

-PeoplesBank Park health policy (COVID-19)

  • PeoplesBank Park does not have any COVID restrictions or requirements at this time. 

 

-Preparing for weather

  • White Rose Music Fest is a “rain or shine” event. Lightning or other severe conditions may cause an interruption in the scheduled performances.

-Can I exit and re-enter the festival?

  • Yes, you will need to show your wristband and may be subject to security re-screening upon re-entry.


 

Lineup and Schedule

-Who is performing? What day/time? Is there a schedule?

  • The lineup can be found HERE.

-What time is the event?​

  • Friday, October 7 – gates will open at 2:30 p.m. – show time 4:00 p.m.

  • Saturday, October 8 – gates will open at 1:00 p.m. – show time 2:30 p.m.

Allowed and Prohibited Items

Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home

-What items are allowed and prohibited at the event?

  • Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.

The following items are ALLOWED:

  • CLEAR bags (with multi-pockets) made of clear plastic, clear vinyl, or clear PVC which do not exceed 12" x 12" x 6”. Waist packs, fanny packs, small purse, totes, or drawstring bag - all with no more than one pocket (do not need to be clear). Small clutch bags (do not need to be clear) up to 4.5″ x 5.5″.

  • Baby strollers (no wagons please)

  • Binoculars

  • Cameras (basic point-and-shoot, consumer-grade cameras) without detachable lenses and other accessories (monopods, tripods, GoPro mounts, and other attachments are not allowed)

  • Empty reusable water bottles and hydration packs and plastic or aluminum water bottles

  • Each patron may bring 1 factory-sealed water bottle.

  • Prescription medications


The following items are PROHIBITED:

  • Any bags that are not clear or are larger than 12" x 12" x 6". Any hydration packs with more than 2 pockets. (See full bag policy below). No backpacks or bags with multiple pockets.

  • Blankets, sheets, towels

  • Chairs, stools, hammocks, or seating of any kind (seated tickets are available for sale)

  • Outside food or beverage (including alcohol) of any kind, with the exception of one factory-sealed water bottle per patron

  • Weapons or explosives of any kind

  • Illegal drugs or substances of any kind

  • Intoxicating substances of any kind

  • Aerosol containers, including sunscreen and personal beauty products

  • Coolers of any kind

  • Frisbees

  • Framed backpacks, multiple pocket back packs and any pack that is not aligned with the allowed backpacks above. (See full bag policy below)

  • Any and all professional audio recording equipment

  • Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks,selfie sticks), or other commercial equipment

  • Any and all professional video equipment. No video recording will be allowed.

  • Drones or any other remote flying device

  • Hammocks

  • Glass containers of any kind

  • Umbrellas

  • Pets (except service animals)

  • Selfie sticks

  • Skateboards, roller-skates or rollerblades, scooters, bicycles, wagons, carts, or any personal motorized vehicles

  • Tents, canopies, or shade structures of any kind

  • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation or materials including handbills, flyers, stickers, beach balls, giveaways, samples, etc.

  • Fireworks

  • Large chains or spiked jewelry

  • Bicycles inside the ballpark (bicycle parking is available outside the ballpark)

  • Carts of any kind (including wagons)
     

FULL BAG POLICY:

ALL bags will be searched before entry. CLEAR bags made up of clear plastic, vinyl, or PVC, and no larger than 12" x 12" x 6" ONLY. Small clutch purses and fanny packs with no more than 1 pocket. Clutch purses no larger than 4.5" x 5.5. Bags will be restricted to small purses, totes, and drawstring bags only. Backpacks and bags with multiple pockets are prohibited. Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.
 

Special Dietary Needs

Outside food and drink is not allowed inside PeoplesBank Park unless a patron has special medical dietary restrictions. Vegetarian, vegan and gluten-free food items are available for sale.


Strollers

Strollers are allowed. However, wagons will not be allowed on the festival grounds.


Blankets

Blankets are not allowed into the festival to maximize attendee space on the infield. Seats are available for sale in the seating bowl if that is your preference.


Smoking

Smoking (including e-cigarettes) is NOT permitted inside PeoplesBank Park. There are designated smoking areas outside the gates, and re-entry is permitted.


Re-entry

Yes, patrons with a WEEKEND PASS can leave and re-enter the venue at any time. However, if you plan on re-entering you will be subject to security search procedures, as applicable.


Water Refill Stations

PeoplesBank Park offers bottle refill stations.

-What is the bag policy?

  • YES Clear bags (with multi-pockets) made of clear plastic, clear vinyl, or clear PVC that do not exceed 12" x 12" x 6”

  •  YES Waist pack, fanny packs, small purse, totes, or drawstring bags - all with no more than one pocket (do not need to be clear)

  • YES Small clutch bags (do not need to be clear) up to 4.5″ x 5.5″ 

  •  NO backpacks or bags with multiple pockets


 

Getting Here and Getting Home

-Where is the Festival located? What is the address?

  • PeoplesBank Park is the home of York’s professional minor league baseball team. It is a safe, modern facility designed for your enjoyment.

  • The physical address is 5 Brooks Robinson Way, however there is no general public parking on-site.

 

-Where do I park my car? Do I need a parking pass?

  • There are parking garages and lots throughout downtown York close to the ballpark – click HERE to see the full parking map.

  • Parking for vehicles bearing a state-issued handicapped license plate or tag is available in two parking lots very near the entrance to PeoplesBank Park. Click HERE to see the full parking map.

  • VIP ticket parking is available and will be offered at the time of ticket purchase.

  • York College will operate free parking on campus with a shuttle service to the event for alumni and staff. Check back for details.


-Other ways to get here: bus, bike, etc.

  • rabbittransit is York’s public bus system and serves the ballpark. Click HERE for their website.

 

-Can I bring my bike? Is there bicycle parking?

  • Yes – there is bike parking available outside the ballpark.

General Info

-What are the dates?

  • October 7 and 8, 2022

 

-What time do the doors/ gates open to the festival?

  • Gates open at 2:30 p.m. on October 7 and 1:00 p.m. on October 8.

 

-Is there a mobile app?

  • No, but follow along on the festival Instagram page for critical updates and festival highlights.

 

-Will there be food for sale?

  • Yes – the PeoplesBank Park concession stands will be open with a full range of food and beverage selections.

Accessibility

-What ADA and Accessibility accommodations are available?

  • PeoplesBank Park is a modern, accessible building. There is accessible seating and wheelchair positions around the top of the seating bowl, with no steps. Please look for this marked seating when you purchase tickets.

  • Please note that the infield is NOT accessible for this event.

  • If you have any questions regarding accessible and wheelchair seating, please call the Shipley Energy Ticket Office at PeoplesBank Park at 717-801-4487.

Contact Us

-How do I contact the festival?


General Info

Ticketing

  • For ticketing questions about your purchase, contact the Shipley Energy Ticket Office at PeoplesBank Park at 717-801-4487.

Sponsorship

Press and Media

ADA Access and Accommodations


-I’m a band/artist, how can I play the show?

  • Unfortunately, we don’t take performance or artist submissions - our talent team spends the entire year looking for acts and contacting/contracting them to come join the show. Your best bet is to play some shows and get our attention by making great music and having a good time. Best of luck!

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